I have been using this Bluetooth mouse for quite a while until I updated the OS last week to 10.6.6. Now the mouse doesn't work. I went to Microsoft and downloaded a driver even though it really shouldn't be needed. Still no success. Has anyone else had a problem like this? I must bought this mouse. The computer detects the mouse fine, it just doesn't know what to do with it now. Mar 7, 2011 - 3 min - Uploaded by Michal FliglDevice pair, then disappear. I removed it from the list and started the detection over again and it didn't help. Thanks Peter Mac Book Pro 2.66 GHz Core 2 Duo, Mac OS X (10.6.6) Posted on Jan 11, 2011 6:59 PM. I followed the suggestion to hold the Bluetooth button down but and got the same message above about not being able to link for supported or invalid settings. I went into System Preferences->Bluetooth->Devices and deleted the entry for my mouse. Then clicked okay to setup a new device, let the search start, then turn on the mouse and pressed the bluetooth button until it went red. It was then identified and I asked it to link. I upgraded from 10.3 so perhaps the jump was too far for the link to remain secure/paired. Deleting the entry appeared to allow the link to be created cleanly. Mar 28, 2011 10:29 PM. I just had this same problem - microsoft bluetooth notebook mouse 5000 not recognized by my macbook running 10.6.7 now. I read this group of postings, and tried what I probably should have tried all along. 1) turn off bluetooth on the macbook and mouse. 2) turn on the mouse, and press the button to make it discoverable (alternating red/green blinks from the light on top) 3) turn on macbook bluetooth and go to 'setup bluetooth device' and it found the mouse fine and works great. (sorry for the partial post above - sent accidentally) Apr 14, 2011 11:51 AM. Re: Removing device from the bluetooth devices window (accessed via the bluetooth preferences icon). If the 'browse devices -> remember me box is not checked, the microsoft mouse will not show up in the device pane. Browse devices is under the system's bluetooth menu choice. 2) I've tried every combintaion of all four menu items, and sometimes the only way to get the mouse recognized is to remove it from devices panel and then reboot. BTW: Bluetooth can no longer be turned off. Jul 19, 2011 2:33 PM. I went through many of the same frustrations as the members above.my mouse had been working after the upgrade and then when I set up for a presentation with a room full of teachers it wouldn't connect. I replaced batteries, etc. So I resorted to the pad. When I got home i checked the batteries and tried to reconnect following all the 'normal' steps until I read the comment above about removing the existing device in the bluetooth preferences. Once I did that - the 5000 connected like a champ! This is the one mouse that I have really appreciated, especially since both of the USB ports are side by side and don't allow for multiple USB connections from my 'wide' cellular USB card. Sep 14, 2011 7:25 AM. Apple Footer This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.
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